This is a privacy statement relating to our privacy practice in connection with this website, for the purposes of complying with the European General Data Protection Regulation 2018 and the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011. By visiting this website, you are deemed to be on notice of, and to agree with, the manner in which we collect and process personal data which we receive via this website. If you do not agree with the manner in which we collect and process personal data you should leave this website now and you should not revisit it.
We fully respect your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to us will be treated with the highest standards of security and confidentiality in full compliance with the provisions of the General Data Protection Act.
If at any time you wish to discuss this any matters relating to the processing of your personal data on this website, please use the following contact details:
The Glass House
Harbour Court, George’s Place
Dun Laoghaire, A96 P0A4
Co. Dublin, Ireland
T: +353 1 9022488
M: +353 872317876
F: +353 1 6335430
By simply browsing this website, we do not collect, nor do you disclose any personal information to us. The only information that is known to us when you visit our site is:
- IP address of the server used to access this website
- An IP address is a unique number that identifies a specific computer or device on the internet. This allows us to identify the location of visitors and helps establish the number of visits from different countries to our site. We use this data for statistical reasons, to identify trends for example, how many pages a person visits per session, how much time they spend on the site and to map their journey.
- The domain from which you access the site (.ie, .co.uk, .com, for example)
- From where you access the site (Google SERP, referral website, for example)
- The type of web browser used (chrome, explorer, Firefox, Safari, for example)
- Type of device used to access the site (mobile phone, desktop, tablet)
- The time you entered the site
The above information is used for statistical purposes and may be shared with our internet service provider. We may use this data to gather insight into our website performance and to help improve our site and user experience. This does not provide us with any insight into any personal information of the user who accessed the site.
COLLECTION OF DATA
We do not collect any personal data about you on this website, apart from information which you volunteer, whether by using our online forms, online chat facility, buying a subscription plan or subscription to our e-mail newsletter list or otherwise.
On this website, volunteered personal information may be used in the following manner:
- To contact you/respond to your query when you complete our contact form or request an online chat on this website.
- Add your details to our mailing lists in cases where you have opted to subscribe to said mailing lists
- SEO – Search Engine Optimisation
- Non-obvious purposes such as statistical market research and future marketing where you have given consent for us to do so.
Any information which you provide in this way will not be made available to any third parties (with the exclusion of any person acting as our agent) unless we have received your express permission in this regard before doing so or unless we are obliged by law to pass on any such information.
SCENARIOS WHERE WE MAY USE YOUR PERSONAL INFORMATION TO CONTACT YOU
We may use your personal information to contact you in the following scenarios:
- When a user completes a contact request or query form on any page of our site we may use their information to contact them in response to their form submission
- When a user requests an Online Chat, we may request and use personal information from them, with their consent we may contact them regarding their query to us.
- When a person has subscribed to our mailing list, we may use their personal information to contact them with e-newsletters and other online mailing campaigns. You will be given an option each time we contact you with an e-newsletter or email marketing campaign to opt out of future campaigns.
- To provide you with information on our services via social media when you choose to follow our social media pages (Facebook, Twitter, LinkedIn). We cannot reach out to you on social media but can use your personal details to contact you should you choose to contact us via social media.
If we do want to use your personal information in any other way, you will be contacted first and given the opportunity to withhold or withdraw your consent for use of your personal data for any purpose outside of those listed in this privacy statement.
As per the General Data Protection Regulation, we can only hold data that is necessary, any data in excess of this will not be requested and if volunteered by you, will be deleted.
OBTAINING COPIES OF YOUR DATA
Unless your right of access to the data which you have requested is restricted by section 5 of the Data Protection Acts, on request, we will supply copies of any personal data relating to you which we have received from you via this website. We are entitled to destroy any personal data which you submit to us at our discretion and subject to current GDPR regulations. In the event that we have destroyed any personal data which you have supplied to us we will not have any obligation to supply you with copies of this destroyed data.
If you wish to obtain copies of any personal data which we hold, you must write to us on the address stated above or by accessing the link on the bottom of this page. You should include any personal details which you supplied earlier via the website (such as your name, address, phone number, e-mail address etc.).
If you make a request in respect of your personal data we will comply with this request within forty days of receiving it in writing.
CORRECTING INACCURATE INFORMATION
If you discover that we hold inaccurate information about you, you can request us to correct that information. Any such request must be in writing and should be transmitted to us either by post to the addresses mentioned earlier or by email to firstname.lastname@example.org.
DELETING YOUR DATA
In certain circumstances, you may also request that data which you have supplied to us via the website be deleted. If you wish to request a deletion, you will be expected to identify some contravention of data protection law in the manner in which we have processed the data which you require to be deleted.
RIGHT TO COMMUNICATE
If you provide us with any postal or email address, we may communicate with you by post or email to provide you with information regarding the services we provide or to keep you updated of any legal developments which we believe might be of interest to you. If you do not want to receive such information from us you must notify us of this in writing, either by post or email, at the addresses mentioned earlier.
TECHNICAL DETAILS RECORDED VIA THIS WEBSITE
The Google Analytics cookies included on this site are enabled for Display Advertising features (e.g., Re-marketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting). Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. You can also refer to Google Analytics’ currently available opt-outs for the web.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
We will make no attempt to identify individual visitors to our website or to associate the technical details listed above with any individual. It is our policy never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider and persons providing SEO services on our behalf, who record such data on our behalf and who are bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law or unless we believe that our website is being visited for the purpose of committing an offence.
The technical information will be used only by us, and only for statistical, market research, SEO and other administrative purposes. Technical details which we cannot associate with any identifiable individual do not constitute “personal data” for the purposes of the Data Protection Acts and we will therefore not be obliged to comply with a request for copies of any such data.
Below are the third party cookies present on our website.
INTERCEPTION BY THIRD PARTIES
We take our security responsibilities very seriously, by employing the most appropriate physical and technical measures, including staff training and awareness and ensure to review these measures regularly.
While we will treat any personal data received from you in accordance with the terms set out in this privacy statement and we will take all reasonable steps to store the data securely, we cannot ensure that your data is not intercepted by third parties in the course of being transmitted to us. In the event that any information is intercepted when being transmitted to us via the internet, we will bear no responsibility or liability to you for the manner in which any such intercepted data is used by any third parties.
CHANGES TO OUR POLICY
We keep your personal information private and safe — we do not sell, rent or share your information.
Should you wish to retrieve or delete the personal data that we store on our website database please click here.